Which payment methods do you accept?
We offer a variety of secure and convenient payment options to ensure a smooth shopping experience. We accept major credit cards, including Visa, MasterCard, American Express, JCB, and Discover Card.
What are your shipping costs?
We offer standard shipping for all orders at a flat rate of $5.99. At this time, we only ship within the U.S.
Do I need to create an account to place an order?
No, you can shop at Teemirafive as a guest without creating an account.
How do I create an account?
You can create an account by clicking the “My Account” link on our website and following the registration steps.
Where can I find my tracking information?
Once your order has shipped, we will send you a shipping confirmation email with your tracking number.
Returns & Refunds
How do I return an item for a refund or exchange?
If you receive a damaged or defective item, you can return it by following these steps:
- Contact our customer service team at support@teemirafive.com with your order number and the reason for your return.
- We will provide you with a return form and a return code via email.
- Print your return label, package the item(s) with all original packaging and accessories, and send it to the following address: 539 W. Commerce St #8396, Dallas, TX 75208, USA
- Refunds will be issued to your original payment method within 3-10 business days after we receive your return.
Any additional questions or concerns?
Feel free to reach out to our customer service team at support@teemirafive.com, and we’ll be happy to assist you!